You've got a business to run, not a router to babysit. When the card reader drops on a Friday night or the Wi-Fi password has been taped to the wall since 2019, I'm the person who sorts it out and explains it in plain English. AI included, when it actually saves you time.
Book a free Tech Headache Call30 minutes. You talk, I listen, you leave with the one thing to fix first.
Guests on one network, your business on another, so a busy patio doesn't slow down the register.
Everyone gets their own login. Two-step sign-in on the accounts that matter. Access shut off the day someone leaves.
I work with your point-of-sale company's support, not around it, and keep the back-office computer, printer and email running.
Recipes, price lists, vendor contacts and payroll records, saved somewhere safe, with a restore tried before you need one.
First drafts of review replies, menu and product descriptions, and social posts. You approve everything before it goes out.
When something breaks or a vendor sends you a quote you don't understand, you call me and get a straight answer.
I work around your rush, not during it. Book the call for a slow afternoon. Fixes happen before open, after close, or on your slowest day.
I'm not here to sell you a new register system or new hardware. Most of the time the fix is making what you already pay for work properly.
Microsoft ended support for Windows 10 on October 14, 2025. If the back-office computer still runs it, that's usually near the top of the list.
I've spent 25+ years leading operations, customer success, and support teams: 21 of them at Microsoft, then Tanium, EY, and Cyera. The job has always been the same: find what's slowing people down and fix it in the right order.
Now I do that for Charlotte restaurants and shops. If we keep working together after the call, you'll know what it costs before anything starts. If we don't, you still keep the advice.
The Tech Headache Call is free and takes 30 minutes. No pitch, no prep, no jargon.